Hospital of Excellence 2017

As of July 2017, our Brookwater Hospital is now an ASAVA Accredited Veterinary Hospital, the highest level of accreditation possible. Greater Springfield Veterinary is the only accredited veterinary hospital in Ipswich, one of two accredited veterinary hospitals within the Greater Brisbane Area and one of four accredited hospitals in Queensland.

Awarded by the Australian Veterinary Association, this accolade recognises our practice for attaining the highest level of pet health care and practice management in an innovative, state-of-the-art facility. To pass accreditation, we needed to meet rigorous standards across all aspects of veterinary care via an independent assessment, which included assessing customer service, cleaning procedures, health and safety, hospital facilities, patient care, record keeping, policies, procedures and staff training. We aim to inspire other small animal practitioners when assessing their own facilities and standards.

Being accredited as a Hospital of Excellence gives pet owners the assurance that their pet is being looked after according to “Best Practice” standards in a Hospital that has the necessary equipment, skills and personnel to provide the absolute best in patient care. Across Australia, only 50 veterinary practices have met these high standards and hold accreditation.

National Practice of Excellence 2014

The Australian Veterinary Association awarded our beautiful Springfield Clinic with the prestigious Practice of Excellence Award for Customer Service in 2014. This accolade recognises us as a business that delivers nothing less than outstanding service to our clients. Only one practice is awarded each year and entrants are Australia-wide.

Telstra QLD Small Business Award 2014

Our Springfield Clinic was named a small business finalist in one of the most prestigious business awards in Australia in 2014. We were able to meet strict judging criteria, demonstrating that our Clinic functioned at an exceptional level.

Veterinary Nurse Student of the Year 2014

Sam Bayly, one of our most dedicated Veterinary Nurses, received this award in 2014. She is now qualified and delivers exceptional care to your pets, every day.

Business Manager of the Year 2013

Nominated by her peers, our ‘incredible boss lady’ and Greater Springfield Veterinary owner Dr Jeannet Kessels proudly accepted this distinguished title in 2013. She was awarded by the Australian Veterinary Business Association (AVBA) – an independent organisation driven by fostering the development of outstanding veterinary business success.

Small Business of the Year 2013

Greater Springfield Veterinary was awarded the title of Small Business of the Year as part of the inaugural Springfield Chamber of Commerce Awards in 2013. It was a great honour to win in such a prestigious awards system, aimed at highlighting diversity and depth of talent within the broader Ipswich business community.