Our Incredible Boss-Lady
Dr Jeannet H Kessels BVSc Honors
Dr Jeannet graduated from the University of Queensland with First Class Honours in 1986 and she thoroughly enjoyed her successful 30-year veterinary career. Jeannet’s passion for developing her staff was a predominant factor in her decision to retire from clinical work. She is now very much involved in mentoring, coaching and leading the Greater Springfield Veterinary Team from behind the scenes, specialising in leadership, forward-thinking and creating a workplace culture that embodies sustainability and professional satisfaction amongst her many staff.
During her extensive career, Jeannet has been a keynote speaker at conferences and universities and has been awarded personal accolades such as ‘Business Manager of the Year’ (awarded by the Australian Veterinary Business Association). She has led the Greater Springfield Veterinary business to receive numerous other awards such as the ‘Practice of Excellence Award’ (Australian Veterinary Association), the ‘Qld Telstra Small Business Award’ and recently gained a ‘Hospital of Excellence’ accreditation for her Augustine Heights Veterinary branch (one of only four Hospitals with this accreditation in Queensland).
Jeannet’s entrepreneurial mind has led to the actualisation of the highly successful ‘Groodles Australia’ program, which, since it’s creation, 10 years ago has donated over $350,000 to charity.
When Jeannet isn’t working, she can be found happily climbing mountains, being a mum to her four amazing children, engaging in water sports (kite surfing!) and delving into artistic pursuits – especially constructing mosaic pieces – some of which are displayed on the walls of her two veterinary practices.
For more on our wonderful ‘boss-lady’, Jeannet, click here
Our Fabulous Vets
Dr Josh Gardner (BVSc Hons)Clinical Director
Dr Karen Burnett (BVSc Hons)Veterinary Surgeon
Dr Erica Young (BVSc)Veterinary Surgeon
Kylie McDonald (BVSc Hons)Veterinary Surgeon
Dr Josh Gardner (BVSc Hons)
Josh began his position at Greater Springfield Veterinary in 2016 and brought forth all of his knowledge and gold-standard techniques. Since then, has risen to the position of Clinical Director, implementing the most up-to-date techniques in veterinary medicine, and coaching and overseeing the excellent work of our veterinarians and veterinary nurses. Josh is well loved by our staff and our clients. He has a huge client following and shows empathy, in-depth knowledge, compassion and gentleness towards the patients he treats in our practices, every day. He is passionate about working-up complex medical cases and attends multiple veterinary conferences per year.
Josh is an advocate for a happy workplace, striving to encourage our ‘work-family’ to provide the best care possible for every animal we treat – large or small. Josh currently has no pets (he is too busy loving all of the patient’s who walk through our doors!) however hopes to adopt a friendly feline in the very near future.
Outside of work, Josh loves to ‘Netflix and Chill’, Crossfit, hiking, and training for Tough-Mudder championships. He is also a mean karaoke fiend and loves belting out the classics.
Dr Karen Burnett (BVSc Hons)
Dr Karen is currently on maternity leave and we look forward to seeing more of her soon!
Dr Erica Young (BVSc)
Erica graduated from the University of Queensland in 2013. She grew up in the cold climate of New England in NSW but has made sunny QLD her home since graduation. Prior to becoming one of Greater Springfield Veterinary’s most outstanding staff members, she worked at a busy mixed animal practice in Jimboomba.
Erica has a keen interest in surgery and spends a lot of time outside of work studying from some of the best surgeons in South East Queensland. While surgery is her special interest, Erica loves all parts of general practice. She strives to provide an ‘all-around’ approach to her work, and values being able to provide the best care for her patients in all circumstances.
During those rare, quiet moments at work, Erica likes to create colourful bandage art for our hospital patients, drawing inspiration from nature, photos, cartoons, and comics. Keep an eye out for her next fabulous design!
When Erica isn’t working or studying, she can often be found enjoying snuggles from her two cats, Hamish and Rory, and catching up on the latest sci-fi shows. You may also find her at the rifle range (target practising for a state championship!) or at the gym working on her Aerial Silks performances.
Kylie McDonald (BVSc Hons)
Kylie graduated from the University of Queensland with honours in 2012. Before joining our team in 2018, Kylie worked in busy small animal practices in South East Queensland where she built up a loyal client base.
Kylie is passionate about complex anaesthesia cases, fluid therapy management, and the administrative side of veterinary work. She is currently our Clinical Co-Director and works collaboratively alongside Dr Josh to ensure our policies, procedures, staff training methods and standards of care are up to date.
Kylie has recently been appointed the veterinary role at ‘Groodles Australia’ ensuring all of our lovely pups are happy, healthy and have had all relevant veterinary work completed prior to their adoption.
In her spare time, Kylie loves spending time with her young family, baking delicious treats, playing netball and making cards and invitations for her small hobby business. Kylie’s extended ‘fur family’ consists of ‘Ellie’ and ‘Jimmy’ (two Border Collie Crosses) and ‘Tipsy’ and ‘Turvy’, two cheeky rescue cats! She also keeps an unusual pet – Bee’s! – From which she often collects delicious, fresh honey!
Our Brilliant Nurses
Sandra MiottoHead Veterinary Nurse
Bec AppsSenior Veterinary Nurse / Groodles Australia Manager
Stevie ClarkSenior Nurse
Sam Bayly (Cert IV)Senior Veterinary Nurse
Leah Gaeta (BAPLSC Vet Tech)Veterinary Technician
Meegan BatkinVeterinary Nurse
Danica DriebergVeterinary Nurse
Joanna QuestedVeterinary Nurse
Holly FyfeVeterinary Nurse
Storm HigginsPuppy School Manager
Hayley GirvanVeterinary Nurse
Samara CannonVeterinary Nurse
Hayley TateVeterinary Nurse
Sandra had been working as a qualified human nurse for many years before deciding to take her career in a different direction. In 2009, she obtained a receptionist position at Springfield District Veterinary Clinic, then enrolled in a veterinary nursing course shortly thereafter, and hasn’t looked back since! Sandra completed her Certificate IV in Veterinary Nursing with flying colours, and has attended numerous nursing symposiums and short courses covering a myriad of topics. Her main areas of interest include emergency and critical care, pathology, radiology and wound management. Sandra is also passionate about education and loves to share her knowledge with our staff and clients. She enjoys nurturing junior nurses and students and guiding them to ensure they reach their full potential.
Sandra continues to develop her skills and keep up to date with the lasted evidence-based veterinary information. Her goal is to continually improve the standards of care within our two practices, and ensure our patients receive the best veterinary care possible. Outside of work, Sandra loves to spend time with her husband and two daughters, go horseback riding, garden and cook. When time permits it, she also enjoys scrapbooking and arts and crafts.
Sandra has an extended fur baby family – Poppy (a gorgeous Golden Retriever – currently a ‘mummy’ in our Groodles Australia program), Romeo (a handsome miniature poodle), Leo (a domestic cat) and Chilli (a beautiful Groodle from our Groodles Australia program).
As you can tell, Bec loves animals! She has recently risen to the challenge of managing our ever-growing Groodles Australia program, which sees gorgeous Groodle puppies bred and sold, with the proceeds benefiting an East Timor scholarship program and Beyond Blue.
Her furry family includes her two senior cats ‘Tris’ and ‘Seb’ and two staffy crosses ‘Duke’ and ‘Boston’ who she adopted through the clinic. Stevie is currently on leave and we look forward to welcoming her back soon!
Sam Bayly (Cert IV)
Sam also enjoys grooming and is a fantastic advocate for our Groodles program. Sam was the recipient of the Veterinary Nurse Student of the Year for 2014 and we are extremely proud of her.
Leah Gaeta (BAPLSC Vet Tech)
She lives on the Gold Coast with a huge collection of beautiful reptiles, including a variety of dragons, skinks, pythons, and elapids (such as a red-bellied black snake named ‘Rubius’!). Two pets that are very close to her heart are her Spencer’s Monitor ‘Percival’ and her Border Collie ‘D’artagnan’, who was named after the fourth Muskateer.
Meegan has been in the Veterinary Industry since 2012 and has since gained extra qualifications in nutrition and puppy school training. She has extensive experience in wildlife nursing (after working for two years at the RSPCA rehabilitation centre) but her true passion is in small animal (dog and cat) nursing. Meegan is a keen advocate for enlightening staff on mental health in the workplace and is currently our resident ‘Are You Ok’ spokesperson. She has completed a lot of in-depth research on the topic, and while she adores nursing, she understands the strains which can affect members of this demanding profession.
Meegan enjoys travelling, and has visited the USA, Asia and Europe (with her absolute favourites being Barcelona, San Francisco London and, has also travelled domestically, to Perth, Melbourne, Sydney and North Queensland. She dreams of travelling to The Maldives and to sleep in a glass igloo under the Northern Lights one day!
Outside of the workplace, Meegan enjoys cooking, and watches, plays and supports Brisbane Roar, Manchester United and Barcelona soccer teams.
She has two cats (Olivia and CC) and a vocal Husky called Jackson, who is a current blood donor for our practice.
She has two rescue cats — Amber and Scout — who love to cuddle up in her lap of an evening. Her rescue dog Annabelle is a Golden Retriever who is very food-motivated! Joanna also has two beautiful human babies, Matilda and Phoebe, who keep her on her toes.
Holly is super active and loves the outdoors, and participates in the Augustine Heights Park Run, a local running group that meets every Saturday at Catherine Morgan Park. Feel free to join her! She also has two beautiful pooches — a Dogue de Bordeaux called ‘Brick’ and a Cavalier King Charles Spaniel called ‘Spencer’, not to mention a gorgeous thoroughbred horse named ‘Carrot’.
Hayley has a deep love for animals. She began working at Greater Springfield Veterinary as a volunteer nursing student on clinical placement. She showed so much promise we just had to hire her!
Hayley has a Certificate II in Animal Studies, a Hills Veterinary Nutritional Advocate Certificate and is currently completing her Certificate IV in Veterinary Nursing. She has a keen interest in everything surgical and hopes to specialise in this area (specifically orthopaedics and anaesthesia) once her general nursing studies are complete.
Hayley is considered to be one of our ‘super-girl’ team members – raising her beautiful son, Nahkai, completing her nursing studies, working full time and keeping her handsome (but naughty!) 7-year-old, male Siberian Husky, ‘Maloo’, out of trouble!
Hayley loves spending time with her son and dog, camping, horse riding, bush walking/hiking, reading, and socialising with her family and friends. She also has a keen interest in travel, and has recently visited Fiji and Vanuatu. She has explored numerous Australian cities – but her big dream is traveling to Antarctica, hoping to observe Orcas in their natural environment.
Samara is an experienced, Certificate IV qualified nurse who has been in the veterinary industry for 7 years. Samara has had a colourful career, with one of her fondest memories being working alongside a wildlife rescue group to assist in releasing a Platypus on the Murray River!
Samara enjoys reproductive work including artificial insemination, caesareans and neonatal care. This interest, combined with her fantastic nursing skills has made her an integral part of our ‘Groodles Australia’ breeding charity program. Samara is also a crazy cat lady at heart and loves kittens, the oldies and everything in between (even the cranky ones!). She has hand-reared countless abandoned kittens, one of which she kept for herself.
Samara recently moved to Queensland from Darwin with her husband and son. She loved her time ‘up north’ and received the Northern Territory Veterinary Nurse of the Year award in 2015 – a true career highlight! Samara enjoys making the ‘client experience’ a positive one and loves to assist in the journey of their pets’ recovery – seeing smiling faces at the end!
Samara has a menagerie of pets, including her hand-reared kitten ‘Luna’, a Singapura cat called ‘Meeko’, a Great Dane called ‘Tess’ and a Bearded Dragon called ‘Merlin’.
Hayley is a born and raised farm kid from northern New Zealand. Currently studying her Certificate IV in Veterinary Nursing, Hayley has had a passion for animals for as long as she can remember. Prior to beginning her nursing career, Hayley had a strong background in customer service, managing an IGA superstore for years.
Hayley began her nursing career at Greater Springfield Veterinary as part of our trainee program. It was obvious that Hayley was a quick learner, hard-worker and exuded a clear passion and love for the job. We were so impressed with her skills that she was hired after just a few months! She has found her groove in emergency and critical care nursing cases and always goes above and beyond to help our clients feel more at ease during high-pressured and stressful after-hours emergency situations. You may catch her working into the early hours of the morning, nursing some of our most unwell patients back to health.
In her spare time, Hayley enjoys spending time with her husband, investing time in creative art projects, and nurturing her various species of house plants. She is our resident ‘sighthound nurse queen’ and you’ll often find her hiding away, giving the breed extra cuddles whenever they stay with us. She has two sighthounds of her own, the delightful Whippet, Riley, and a goofy Borzoi called Betty.
Our Wonderful Administrative Staff
Kelly McGovern (BASc)Reception Manager
Danielle NgamataAdministrative Manager
Victoria LawVeterinary Nurse
Jasmine Gardner (BJus)Receptionist
Kelly McGovern (BASc)
She’s also a Brisbane Broncos member and loves reading and photography in her spare time. Recently, she welcome her first son Nate into the world and we couldn’t be happier for her and her family!
Education: CertIV VNurs, CertIV FLM
Outside of work, she loves outdoors adventures, and once back-packed through Europe for eight months! She has two Great Danes, which always keep her busy, and she loves to cook.
Victoria is a Certificate IV qualified Veterinary Nurse with 17 years of experience. She has worked in small animal practices and specialist hospitals both in Australia and overseas and enjoys sharing her wealth of experience with staff and clients alike.
Victoria demonstrates an unrivaled technical knowledge combined with an exceptional attention to detail and understanding of the client/veterinary bond. She has a drive for providing exceptional customer service as sees the invaluable ‘client experience’ as the key difference between a good and a great veterinary practice. She currently oversees our staff training in customer service and regularly organises ‘behind-the-scenes’ training for reception staff, which largely focuses on empathising with the customer situation and ensuring our staff understands the ‘why’ of what we do every day. Victoria has also implemented techniques for nurse consultations, empowering other nurses within our practice to work to their full potential.
Victoria is often referred to as our resident ‘cat whisperer’ and has many sneaky techniques up her sleeve to calm unruly cats! She has two cats of her own, Eric and Louie (two tabby and white males), but dreams of rescuing a geriatric Cavalier Spaniel from a Queensland based rescue group.
Victoria is currently working towards gaining our feline accreditation – an independent accolade awarded by the International Society of Feline Medicine, which is designed to create a specific cat-friendly veterinary environment, and which reduces stress for our feline patients.
Jasmine Gardner (BJus)
Jasmine has a welcoming attitude, a bubbly personality and is passionate about animal health and care. Jasmine is the lovely face of our ‘Springfield Pet Club’, but also oversees the administrative side of our busy Puppy Preschool classes, provides training for our other receptionists and organises the mountains of Pet Insurance claim paperwork we deal with every week!
Jasmine recently adopted a kitten with special needs, ‘Mushu’, who is completely blind, and shortly thereafter adopted a second kitten ‘Sebastian’, a gorgeous longhaired floof! ‘Sebastian’ gives ‘Mushu’ the confidence to interact normally and the pair are now inseparable.
In her spare time, Jasmine enjoys reading, travelling, she is an avid gamer and has an obsession with the Harry Potter movie and book series’. Jasmine also enjoys socialising with her friends and family (including her brother, Dr Josh – our fantastic Clinical Director).