Our staff will accept and evaluate sick and injured wildlife or stray domestic animals, free of charge.

We rely on specifically trained wildlife carers and sanctuaries if specific rehabilitation or long-term medical treatment is required.

Stray domestic animals without a microchip or tag identification will be sent to the Ipswich City Council Pound so they may be reunited with their owners, or rehomed through the correct channels.

If you are concerned about wildlife or a stray animal after hours, please refer to the following organisations:

  • RSPCA (1300 264 625)
Wildlife Emergency Hotline (1300 369 652)


When helping injured wildlife or stray animals, please stay safe – never put yourself in danger! Be alert as wildlife and scared domestic animals may bite or scratch when injured or afraid.

Where possible, wrap the animal in a towel and place them in a secure box with adequate ventilation. If you rescue a wild animal, always take note of the location in which the animal was found, so it can be released back into its native habitat once rehabilitated.

If you are unable to safely handle the animal, please seek advice from our staff, or from the relevant wildlife authority.

Our nurses and veterinarians are often not in a position to leave our clinics to rescue animals when on duty.

Bats and Flying Foxes should never be handled due to the risk of humans contracting Lyssa Virus.