Our COVID-19 Plan

Things are a little bit different now.

Help us, help you.

As of now (based on emerging government information about new COVID-19 cases in Greater Brisbane) we will be reverting to our original COVID- safe plan. 

Upon arrival, you will notice that our front doors are locked. We’d love for you to come in – but must limit the number of people waiting in our reception area at one time. Please ring the doorbell and we will let you know what to do next.

We have marked the floors in reception and consulting areas with distancing stickers. Please ensure social distancing is adhered to during your visit.

Face masks are mandatory until the government recommends that restrictions are lifted.

At this time, only one healthy adult may accompany a pet into a consultation room.

If you are feeling unwell, please ask a friend of family member to bring your pet in on your behalf (we can discuss your pet with you, over the phone during the consultation).

We trust in our plan, in you and in our staff to be able to provide the outstanding care you have come to expect.

This is 100% a team effort. 
We will do out bit – and we thank you for doing yours.

There is no evidence that domestic animals play a role in spreading the virus that causes COVID-19.

Because we can’t give you a real one…

Feeling a little lonely in isolation?

Connect with us.