Introducing Gap Only!


We are proud to announce the release of GapOnly at Greater Springfield Veterinary!

Imagine walking out of the vet – only paying your part of the invoice. It’s time to say, ‘goodbye’ to paying your entire bill then waiting for a reimbursement cheque!

GapOnly is a FREE service available for pets insured with participating PetSure insurance companies.

Innovating the pet insurance claims experience, GapOnly reviews and calculates your pet insurance claim whilst you’re still at the vet.

GapOnly will make a huge difference in decreasing the stress of having a very sick or injured animal, then having to find the money for the cost of the treatment before you are able to claim.

GapOnly applies to all policies – both existing and new at no extra cost to you!

  1. Have a vet visit or procedure performed at Greater Springfield Veterinary.
  2. Request to have a GapOnly payment with our reception team (only eligible insurance funds apply).
  3. Your pet’s medical notes and invoices are digitally sent to your insurance company.
  4. Wait 10-20 minutes.
  5. Only pay what the insurance company doesn’t cover on the spot – your insurer will transfer the rest directly!

GapOnly processed payments are only available between 9am – 7pm.



Under the leadership of Dr Jeannet Kessels, we have been caring for pets in the Greater Springfield area since 2006.

We are one dedicated team working across two easy-to-access locations.


We are here for you 7am-10pm, 7 days a week.

Emergencies are seen at our Augustine Heights Hospital.

Call ahead 3288 1574


7am-10pm, 7 days a week,
including public holidays.

1/21 Technology Drive
Augustine Heights, QLD, 4300
PO Box 4340, Springfield Lakes 4300

3288 1574

SPRINGFIELD HOSPITAL                    

Monday to Friday: 8am-6pm
Saturday: 8am-12pm

2/4 Woodcrest Way,
Springfield, QLD, 4300
PO Box 4340, Springfield Lakes 4300

3288 1574