Customer Care Team
Our Customer Care Team team is dedicated to supporting our wonderful clients.
Customer Care Manager
Cert III AS
Kate joined our team as a junior receptionist in 2020 and quickly showed us her leadership skills, moving into the role of our Reception Manager in 2023.
Kate has her Certificate III in Animal Studies and has previously volunteered with animal rescue groups, from where she adopted her dogs, ‘Mac’ and ‘Bonnie’.
Outside of work, you’ll find Kate showing off her DJ skills and smashing goals at the gym.
SENIOR Customer Care
Anna has worked in the animal industry for many years, including specialist hospitals, general practices and shelters. She joined our team in 2022 as a Senior Receptionist.
Often referred to as the crazy animal lady, she is very dedicated to fostering animals before they find their forever home (especially kittens & cats).
She is currently in her second year of studying a Bachelor of Law.
Support Team
Our Support Team team is dedicated to running things behind the scenes and providing organisational support to our veterinary and nursing teams.
We couldn’t live without them!
Practice Director
BAS
Originally from a 5-Star hospitality background, Kelly joined the GSV team in 2015. It wasn’t long before her exception leadership capabilities were discovered – her whip smarts and commitment to fostering a positive culture propelled her into her current role as Practice Director.
Outside the clinic, Kelly finds solace in camping with her family, volunteers with Scouts Queensland, and spending time with ‘Freya’ and ‘Ollie’ (Border Collies) and ex-clinic cat ‘Indie’.
Communications Director
Cert IV VN
Victoria joined our team in 2017, after working as a Veterinary Nurse in general practice and specialist hospitals for over 20 years.
Outside of work, Victoria enjoys spending her time with young family, friends and her cat, ‘Louie the Terrible’.
Content & Marketing
DipBA, BAppMed, MA
Mark has been a customer of Greater Springfield Veterinary since 2012.
Over time, Mark has brought his considerable experience to GSVets for many of our projects and continues to work with us while also embracing the role of a stay-at-home dad.
In his spare time Mark enjoys gaming, fitness, social sport, and playing with his Rottweillers, Luna & Rollo.
Meet The Rest Of The Team…
COMMUNITY
We recognise and pay our respects to the Jagera, Yuggera and Ugarapul peoples as the traditional owners of this land which was never ceded.
All rights reserved. Copyright Greater Springfield Veterinary 2024
