Are you a skilled leader who cares about staff development and client care?
Greater Springfield Veterinary is looking for a Customer Care and Relationship Manager to join our leadership team.
Reporting directly to the Practice Manager, this front facing role will lead a team of 7 receptionists across three hospitals and have a strong focus on team development and client relationship management.
The Greater Springfield Veterinary mantra is ‘Excellence with Heart’. The meaning is simple: We care for animals and the people who love them.
Each of our people has a full sense of belonging and the responsibility to create and sustain an inclusive environment. Our core values set the standards for our behaviour, our service to pets and their guardians As well as our treatment of one another.
Experience and Qualification Requirements:
Previous experience in a veterinary leadership role is essential. Applicants with additional management, leadership or customer service certificates will be highly regarded.
Successful Applicants Will:
Key Responsibilities Include:
A 38 hour/week roster will be set. Alternating shift patterns between the hours of 7.00am and 8.00pm will be shared (Sundays and public holiday work not required).
Remuneration will be based upon experience.
We know that making any move can be unsettling, so for a confidential chat, to hear more or ask any questions, please send your cover letter and resume to Practice Manager, Kelly McGovern at firstname.lastname@example.org
Applications close July 31st, 2023.
Be a part of something great!