Greater Springfield Veterinary is looking for a 2IC to support our Customer Care and Relationship Manager. 

This front facing role will assist in the leadership and organisation of a team of 7 receptionists across three hospitals and have a strong focus on systems and development. 

The Greater Springfield Veterinary mantra is ‘Excellence with Heart’. The meaning is simple: We care for animals and the people who love them.

Each of our people has a full sense of belonging and the responsibility to create and sustain an inclusive environment. Our core values set the standards for our behaviour, our service to pets and their guardians, and our treatment of one another. 

Experience and Qualification Requirements:

Previous experience in the veterinary industry is essential. Furthermore, applicants who have an appropriate leadership or customer service certificates will be highly regarded. 

Successful Applicants Will:

• Communicate effectively and confidently.
• Have strong decision-making capabilities.
• Build and embrace diversity within the team. 
• Have excellent organisational skills with the ability to balance time and energy.
• Identify potential problems and suggest and implement solutions. 
• Show flexibility in the ability to pivot and re-prioritise in an ever-changing environment.