Customer Care Team
Our Customer Care Team team is dedicated to supporting our wonderful clients.
Customer Care Manager
Cert III AS
Kate joined our team as a junior receptionist in 2020 and quickly showed us her leadership skills, moving into the role of our Reception Manager in 2023.
She has her Certificate III in Animal Studies and has previously volunteered with animal rescue groups, adopting both her dogs ‘Mac’ and ‘Bonnie’ from them.
Outside of work, you’ll find her showing off her DJ skills and smashing goals at the gym.
Anna has worked in the animal industry for many years from specialist hospitals, general practice and shelters before joining our team in 2022 as a Senior Receptionist.
Often referred to as the crazy animal lady, she is very dedicated to fostering animals before they find their forever home (especially kittens & cats).
She is currently in her second year of studying a Bachelor of Law.
Our Support Team team is dedicated to running things behind the scenes and providing organisational support to our veterinary and nursing teams.
We couldn’t live without them!
Joining Greater Springfield Veterinary in 2015 as a receptionist, Kelly’s commitment and passion propelled her into her current role where she prioritises her teams well-being, guiding and inspiring us all.
Outside the clinic, Kelly finds solace camping with her family, volunteers with Scouts Queensland, and spending time with her Border Collies ‘Freya’ and ‘Ollie’, along with her beloved cat, ‘Indie Cat’.
Brand & Communications Director
Cert IV VN
Joining our team in 2017, Victoria brings over 20 years of Veterinary Nursing experience, including several years overseas and at specialist hospitals.
She will be back from materity leave in February and our team are so excited to have her back with us!
Outside of work, Victoria enjoys spending her time with family, friends and her cat, King Louie.
Content & Marketing
DipBA, BAppMed, MA
Mark has been a customer of Greater Springfield Veterinary since 2012 when his wife adopted Theia, their first Rottweiller.
Over time, Mark has brought his considerable experience to GSVets for many of our projects and continues to work for us while he is embracing the incredible role of a stay-at-home dad.
In his spare time Mark enjoys gaming, fitness, social sport, and playing with his Rottweillers, Luna & Rollo.
Meet The Rest Of The Team…